Xbox 360 Wireless Controller avatar prop. Cant Download it and was never sent a email when i should of been sent one

I am unable to download the Xbox 360 Wireless controller avatar prop which I was entitled to when you made a XBL account and renewing a subscription

Link: http://marketplace.xbox.com/en-GB/Product/Xbox-360-Wireless-Controller/00001000-49bd-b2c3-ccdf-7beb58580846

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Greetings, T1MMYLS. Thank you for bringing your question to the forums. Can you tell me a little more about the exact promotion to which you are referring?
 

In addition, if you were supposed to receive an email can I have you check your Windows LIVE ID inbox as well as any other preferred email addresses you use? Also please be sure to check your Spam/Trash folders, too. Keep me posted and let me know if you find your code!

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