Why are we not 'important players'?

I'd like to know before the 22nd please why I and countless others are not considered 'important players'? I've been with Xbox all the way from the original, got my One pre-ordered and yet I don't 'qualify' as important enough for the 'important player' offer? What about everyone else similar? Why are you only rewarding the loyalty of some and not all?
 

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Last updated July 4, 2018 Views 2 Applies to:

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Microsoft has emailed out various LIVE users with codes for free FIFA, £15  credit and 3 months of XBL for Xbox One pre orders/users who register their gamer tag.

It's for 'important' players apparently.  I have friends who've had them but I would like to know why many including myself who've been with MS from the start didn't get them.

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I'm sure the amount of people that get picked for these promotions is purely random based on certain qualifications. I'm not sure the exact qualifications but more than likely it's just a promotion, not everyone is eligible.

If you have anything else to add to this please feel free to post in the Feedback area of the forums here

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Well it's a good way of upsetting a loyal fan base who 'don't qualify'.

They are now sending out Killer Instinct free game emails to select people too.  Guess the rest of us are not worth it.

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wonderbanana, it is totally random based on multiple factors. I too over the years have missed out on promotions and felt the same way you do, but your loyalty does pay out eventually. I just received a free Xbox One and other free gifts to be given to me on the 22 of this month as part of this promotion. I do feel as though my allegiance has been rewarded. many factors were taken into effect-I know that I've been with xbox since the very beginning, live since the beginning, multiple beta tests, rewards program member, ambassador, EU member, and so on. Just keep being loyal and like me it will pay off eventually. Unfortunately we all can't be recognized for our loyalty at the same time.

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Loyalty program only work for some people, bro. Keep staying loyal, it'll pay off, like Draggy said.

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My account is 11 years old (haven't unsubscribed even once), got 82k Gamerscore.

I consider myself a very important player, so i'd like some kind of reward aswell. I never got anything from Xbox Live, not even those small payments on my birthday like some other users got.

Is it because i live in a Tier 2 country (Norway)? We allready get shafted with a delayed Xbox One launch.

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Daft thing is its a wonderful idea in theory but the wording makes it worse; if they had said congratulations you've been randomly selected I'd be fine with it but to imply those that got it are important implies that didn't are not :(

We are all Xbox fans here but to a point we are all also taking an expensive leap of faith too and bad press hasn't helped MS recently.  Yet still we are here.  This though feels like a kick in the teeth.

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The games/consoles given yesterday constitute a gift, not an entitlement.  

I think that it would be more healthy to look at it as a lottery.  There are many winners who bought a ticket for a first time. Alternately, there are a ton of people that buy every week for decades, who have yet to win the jackpot.

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I never said it was an entitlement.

I said I found it was sad the way it was done.  The FIFA/Live/credit give away was very specific in its wording.

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