I renewed my membership to gold via the dashboard of my xbox on the 29th of March 2012. Now, the deal i had went for was buy 3 months, get 1 month free and 480 microsoft points for £15. Now since i renewed it, i was advised that my points would be deposited into my account in 3-4 weeks. 5 weeks later, i am still waiting for those points to be deposited into my account. I have just spoke with an advisor via chat support and have been directed here. I am a very loyal customer who has been with you since Dec 2003, so i thought that maybe there would be a probably and i wasnt fussed waiting a few extra days but its been a week and still nothing. Can i get some help please?