terms and conditions sorry this console can't play until your subscription payments are up to date.

I got this xbox as a gift from a fellow US Marine In Iraq.. He gave it to me as a gift..  so It would be greatly appreciated if u could some how change the terms and conditions and replace the subscription payment information updated to my information....


Question Info

Last updated July 4, 2018 Views 3 Applies to:

It sounds as though the person purchased the console under a plan that required a monthly payment for a set amount of time but didn't pay the fee.  That would be why the console is locked out.

You can try contacting phone support (US number is 1-800-469-9269) to discuss this with them but I don't think they'll be able to help other than letting you know that the amount owing must be paid.

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