Subscription renewal reward points.

Around the 12th of december 2011 I saw an offer on the dashboard saying that if I renewed my subscription (which was close to the renewal date) then I would receive a number of MS points ( I think it may have been 800 or something - not quite sure). So I followed the link and typed in my prepaid code. It said it would take up to 30 days for me to receive them, fair enough. However, 3 and a half months down the line and I still don't have them. Awesome.
 

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Last updated July 4, 2018 Views 3 Applies to:

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Bumping will make an answer take longer, since the admins work from older to newer.

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Hey there Jeplo, sorry to hear about the missing points! For those types of promotions, points are usually sent 6-8 weeks from the end of a promotion date. To be sure, did you take part in the promotion on the 12th of December, or was it in the days after? Please let us know, and we'll go from there. :-)

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Yes, I clicked on the offer prompt and followed the instructions and entered my code

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Hey thanks for checking! We've been unable to find a promotion around that time with the details you've listed but we did find a promotion for using a prepaid card that comes with 600 MSP, does this sound more familiar to you? Let us know :)

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Do you mean a prepaid card that came with 600 msp? Or an offer that said 'renew now to receive 600 msp'. If you mean the latter, then yes, that sounds familiar.

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