Subscription farce....!!!!!!!!!!!!!!!!

 

RENEWED subscription 12 months via xbox LIVE marketplace wich gave 1x free month + 1x free game (chosen from 4 games)

This has been now 2 months and not heard anyhting from xbox LIVE...taken my money and NOTHING

I have phoned xbox LIVE customer services three times and noone knows anything. I was told to wait the first time !!!!!!!!! and I was told to wait the second time !!!!!!!! (Had to request some sort of confirmation of what I had bought!!!)

I had to ask for them to send me at least a confirmation of what I purchased.  (Third telephone call...!!!!!!!!) Now today they tell me that the offer was withdrawn prior to me selecting the offer via my xbox LIVE screen. How can I select it on my screen if the offer was not valid...!?!?!?!?

POOR POOR service. How can you have confidence in buying things from xbox? AND now still waiting for a SUPERVISOR to call me....

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Did they tell you when the promotion ended? I'm having the same problem and they have told me to wait 6-8 weeks after the promotion ends to receive the email. I can't find a date when this ended anywhere so how am I supposed to know how long to wait? Annoying...

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Alas, your frustration regarding this dilemma is but one example of many which I have observed, and experienced as well. Similar such <blink-blink> moments including the fact that I cant help but marvel at why my "loyalty circle" encloses a number that for some reason seems to be represented by a division of 2. Whatever. However, I AM confident of a few things; First of all, you and myself appear to be NOT alone in this proverbial boat, and while I believe you to be located somewhere near the aft section, I think I am closer to the bow. Betwixt and amongst us are I estimate 5 other figures, and they are all zeroes. Meaning, I think at least 200,000 others are in the same "dingy" position. The irony manifests when we figure out that we apparently PAY to be in this predicament - obviously. Which would explain the thunderous sound of those who bailed over the side - abandoning ship while avatars continue to replenish and maintain the estimated static figure. Though I have done the math, I haven't figured out their rally cry as they departed.  It sounded foreign. I could only make out the phonetics. "Pea-Es-En, Pea-Es-En, Pea-Es-En ! " I cant help but confess to you that if I get ribbed by another elbow in this crowded scenario, I may have to take my chances elsewhere than this platform. There IS another vessel nearby, but frankly I think it is a bit "Wii" smaller. Good Luck.  

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