RENEWED subscription 12 months via xbox LIVE marketplace wich gave 1x free month + 1x free game (chosen from 4 games)
This has been now 2 months and not heard anyhting from xbox LIVE...taken my money and NOTHING
I have phoned xbox LIVE customer services three times and noone knows anything. I was told to wait the first time !!!!!!!!! and I was told to wait the second time !!!!!!!! (Had to request some sort of confirmation of what I had bought!!!)
I had to ask for them to send me at least a confirmation of what I purchased. (Third telephone call...!!!!!!!!) Now today they tell me that the offer was withdrawn prior to me selecting the offer via my xbox LIVE screen. How can I select it on my screen if the offer was not valid...!?!?!?!?
POOR POOR service. How can you have confidence in buying things from xbox? AND now still waiting for a SUPERVISOR to call me....