There was a promotional offer in January 2012 for Gold Members that if they renewed thier current membership for 12 months, they would receive 600 Microsoft Points. It has been nearly 6 months since I renewed my membership and I still have not received the 600 points for the promotion. I did receive 200 points, as always, through Xbox Rewards, but not the promotional deal they were currently offering. I contacted the Xbox Live support staff and was told to report my problem on here. I also was given a reference number from my time with the Xbox Live support staff for confirmation of my problem...still no solution. Very disappointed.