still havent received 400 msp from minecraft

i downloaded minecraft on 6/14/12 it said it would get me 400 msp for downloading it, it didn't, so i went to chat with an ambassador, they told me to wait 6-8 weeks after purchase, so i did. I still havent gotten them i checked both my emails I have ever linked to this account for my gamertag, and still nothing, can someone please help?

 

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Last updated July 4, 2018 Views 7 Applies to:

Hello Grunt Titan: If you waited 6-8 weeks from 6-14-12 it would be closer to 7-28-12 - 8-14-12 it has only been 4 weeks and 2 days since you purchased it. You should continue to check it daily to make sure just incase. Can you do me a favor and check your Contact Preferences (live.xbox.com/.../ContactPreferences) to ensure your checking the correct E-mail adress as they may be sent there in a code. I hope this helps!

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ok thanks and wow was my math wrong

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whoa actually slight slip of the mind there i bought it 5/14/12 a month before i said i got it on my first post. sorry.

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Thanks for the clarification Titan! Can you clarify that you have checked all your connected emails as outlined in GDN's post above? Thanks!

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searched my emails for my gamertag nothing involves the 400 msp

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Greetings, Grunt Titan. Thank you for following up. I just sent you a private message here over the forums with more information. Thank you! :)

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