Still have not received 600 points promo

Hi, I renewed my 12 month gold membership through the Xbox dashboard promo offer on Jan 24th 2012 and have still not received my 600 points promo bonus. I have already checked both my preference e-mail and junk/spam folders. Nothing. Please help! Thanks.
 

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Last updated July 4, 2018 Views 2 Applies to:

Hey there Jeep! Thanks for the info up front! Can you simply reply to this thread so I can have a link to PM you with more info. Thanks!

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I have replied but still haven't received my pm.

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I went ahead and used the support call back feature and an Xbox representative promptly called me back and was able to immediately credit me my missing points plus some extra for my inconvenience since there seemed to  have been an error in the system causing my missing points.

Thank you for your help. This issue has been resolved.

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So you got your nts and i have been waiting since Jan.3rd on mine and i have called numerous times. And they say it will be on there,well here it is almost may and still nothing..and when i made a post on here going off they erased my post. so help me so i can get mines

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Thanks for the update Jeep!

WoW: Please refer to your original thread for more help. Thanks!

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Here is a link for the support call back feature I used:

support.xbox.com/.../contact-us

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