Ryse: Son of Rome Legendary Edition

A few months ago there was a promotion for Ryse: Son of Rome Legendary Edition, it said that if you join Xbox Gold, that they would email me a code for a free digital copy of the game in around 4 weeks. It has been months and I never got the code. Everyday I have been checking my email to see if I got the code and nothing. I would really appreciate it if i got my code already. 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there, VinylFinish! If you never received a code, it's likely that you used a pre-paid code for your Gold. These codes do not qualify for Go Gold promotions (the terms and conditions state that purchases made previously do not count, and Gold cards count as previous purchases).

However, if you purchased Gold on your credit or debit card through the console, then please post back the date that you did that so that we can look into this further. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.