Ryse of Rome code

Hi there, I was under impression that if I sign up for gold membership that I would receive ryse of Rome game key. It has been three weeks already two chats with support team and still I haven't received anything.

 

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Last updated July 4, 2018 Views 3 Applies to:

Hi there nalimko.

This offer is only available through the dashboard promotion. If you didn't purchase Xbox Live Gold through the promotion page then I'm afraid you would not be qualified.

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Hi Mister Maka,

Fortunately I have purchased through Xbox dashboard but unfortunately Microsoft isn't keeping their promises. I have been told that it would take two weeks to receive the key but it has been 22 days already and loads of wasted time I shouldn't spent on this. It's obvious no one cares about customer as long as they get money out of your pockets. I have been past from one support to another without any result. Thanks for nothing Microsoft.

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It has been 4 weeks now. Can I have my key?

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Is anyone able to help me with this matter?

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Hey there nalimko!

Apologies for the delay. We've passed your information off to the appropriate team and we'll be sure to reach back out when we have more information. Thanks for your patience.

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Thank you

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