Redeemed and downloaded Halo MCC ODST campaign but campaign disappeared.

I received the XBL message with my code to redeem the Halo ODST campaign for the Master Chief Collection sometime this summer and I downloaded it. I made sure to confirm that the campaign was in my game and it was. When I logged into my account recently after a short absence, however, I noticed the campaign disappeared. I want to know if I can re-redeem the campaign or if there is something else I can do to play the Halo ODST campaign?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:
Answer

Hey there, DeluxeAntArchy.

It sounds like the code may have been redeemed on a different account on the console. Try signing in with other accounts that may have been used with the code and if you're still not seeing the content please reach out to phone/chat support to take a look into this. Thank you :)

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