"cloud saved games service issue"

i was affected by the cloud save game issue and didnt recieve free 30 day subsciption

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

There are a total of three 30-day trial accounts per console—this limitation cannot be reset. After a user has created three trial accounts, the user no longer receives a message that provides the opportunity to create a 30-day Gold trial account.

support.microsoft.com/.../908657

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I think the op is on about the free 1 month you get as compensation for cloud storage being down a few weeks ago.

I believe they are still being sent out so you'll just need to wait a little longer.It will get sent to your console as a message from xbox live.

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Hi RoBo,

 

They have created a specific forum for help with this issue here http://forums.xbox.com/xbox_forums/xbox_support/f/3517.aspx  Ceate a post there and they will be able to assist you.

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