Purchased the xbox live gold 6 month subscription to get 5 free games, code still hasn't been sent to me.

i purchased it on 25th march, they say to wait 6-8 weeks, its been that long and i still dont have my code, i have checked my junk folder and it is not in there, please help!

 

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Last updated July 4, 2018 Views 5 Applies to:

Hello Captain Mole; at the moment the rewards program has some problems, they know it and I hope they are fixing them; Now I can only suggest you to wait until the problems are fixed

Also be sure to check accurately also your alternative e-mail address.

Alessio

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Hello mole,

the offer you are saying is Crazy Larry's,but there is a delay on sending the codes.

It is stated that until 15th of June most of the codes will be send,so please wait abit more.

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Hey Captain Mole! I'm sorry for the confusion, but you actually should have already received an email including the games for this promotion. Can you confirm that you have checked all emails linked to your GT for said email? This encompasses your WLID but also your Contact Preferences (live.xbox.com/.../ContactPreferences) along with all spam, junk and trash folders. Let us know! :)

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Hi, i have checked everything, junk, spam etc and i cannot find this email anywhere, are you guys sending it to the email address associated with my account? (starts with marc_jm) this is the only email address i know of that is linked to my xbox account.

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can you not just send the code to the mentioned email address?

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Greetings, Captain Mole! Can you please check your private messages? I have more information for you there. Thank you! :)

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