promotion/revard codes not reseved

hello i have got a xbox live promotion that gave me the games... halo reach,the gun stringer,fable 3,toy soldiers the cold war,  and it has been 8 weeks on june 10th and i never reseved the codes what do i do. and i wanted to know if i get the games till the xbox live expires or are they there forever 

 

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Last updated July 4, 2018 Views 2 Applies to:

Hello WretchedCard9: Can you do me a favor and be more specific for when you bought the Xbox Live Gold. These codes should have been sent to your E-mail account can you be sure to check your Inbox/Junk and Spam Folders and post back let us know if they are there or not. Also can you check your Contact Preferences (live.xbox.com/.../ContactPreferences) to ensure you checking the correct E-mail address. Once you have did all of these please post back confirming you have checked them so Miss Kleo, Mister Darcy or Mister Gwyther can send you a PM. Thanks!

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Greetings, WretchedCard9. Please definitely check all email addresses associated with your account and let us know if you find your codes there. Don't forget to look in any spam/junk folders as well! Standing by. :)

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