Promotional Balance Expired Early

I had a $20 credit that was set to expire today and I was under the impression I had through today to spend it.  However, when I went to spend it I saw it had already expired.  Can someone please restore this to my account so I can use it?


Thank you.

 

Question Info


Last updated July 4, 2018 Views 23 Applies to:
Answer

You would need to contact support and speak to billing to see if there is anything they can do, but generally there is no way to get funds back after they have expired. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.