Problem

Hi,
 Yesterday I bought live for the first time and i saw a good deal with 800 mp and 50% off 3 months. I instantly got Gold but no ms points, so i came on here to have a look, I went to microsoft billing page and read the receipt it says only 50% off gold and no ms points.
Any ideas?

 

Question Info


Last updated September 22, 2018 Views 3 Applies to:
Answer

Hi there!

 

Just above your thread there is a "stickied" post detailing promotional offers and gifts on the xbox LIVE service. The general waiting period for promotional gifts is 6-8 weeks, after the promotional deal ends the Microsoft points will be deposited straight into your account during that waiting period. If after this time you are still without your points then you will need to contact xbox support for your region by phone. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.