Not received promotional microsoft points

I recently paid for 3 month+1 of xbox live gold membership which also had an offer of giving 600 or 560 microsoft points and i haven't yet received them it has been over 8 weeks help please Thanks.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey there Virus! I understand you took part in a promotion and are wondering where your points are. I've checked on both your account and the promotion. First, the wait time is 6-8 weeks from the end of the promotion, which in this case was, I believe, the end of March. That means we're currently in the 6th week, so your points may not have been sent out yet.

Please continue to wait and, if you don't see these points in the next week or two, please post back here and we'll make sure to get you taken care of. Thank you for your patience!

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