no point been over two months

I am still waiting for my points, last time I was told in six weeks its been over 8

 

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Last updated July 4, 2018 Views 0 Applies to:

for what promotion are you referring to?

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The one that was offered if you redeemed a gold membership you would get 600 points.  It is amazing how fast Microsoft forgets which promo they offered when it comes time to make good on the offer.

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I was reading this wrong when I first posted, so if you saw that, I'm sorry.

It's not that they forget which offer, they just need the details so they know which offer you took part in. They usually have several different promotions running at different times.

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Thank you but I should not have to explain to them which offer off the dash board, it should link to my account the second I take the offer, can you imagine buying a car and the dealer cannot keep track of what offer you took.  Microsoft should be able to keep track of all their own promotions and offers, the customer should not have too.  I am sure they do not forget to bill monthly and I am sure they keep track of when your membership is done.  Do they only keep track of the things that benefit them and who cares once they have the customer`s money

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Hey HOWIE! Can you confirm that you've checked all email accounts linked to your Gamertag for an email including your promotional points? This means both your WLID and preferred contact (live.xbox.com/.../ContactPreferences) as well as all spam, junk and trash folders! Thank you for taking the time to confirm. :)

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I always do

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Hey there Howie! I've sent you a PM with more information. Thanks!

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