No Email for Free Game

A while back there was an offer on my xbox dashboard that stated if I resubscribed for xbox live I would receive an email for a free game disc (I think this was way back in January).

They still haven't sent that email, what am I supposed to do? 


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Same position as you, I have phoned xbox LIVE customer services three times and noone knows anything. I had to ask for them to send me at least a confirmation of what I purchased. Now today they tell me that the offer was withdrawn prior to me selecting the offer via my xbox LIVE screen. POOR POOR service. How can you have confidence in buying things from xbox? AND now still waiting for a SUPERVISOR to call me....

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