I recently purchased Kinect Sports 2 based on an email campaign from an email address originating from engage.xbox.com. In this email it stated that if I purchased Kinect Sports 2 from Microsoft Store or GameStop I would receive the Basketball Challenge Pack for Free. I followed the links provided in this email and purchased this game from the Microsoft Store within an hour of receiving this email. To Date, I have not received any information on how to download this Pack. No Codes in the Game Box. No Codes on the Invoice or the Shipping Box.
Email Info: Received on April 5th, 2012 at 2:37PM
Microsoft Store Order Number: MS9429732625 received on April 5th, 2012 at 3:45PM
I have chatted with Xbox Live. They sent me to Microsoft Store. I chatted with them and then sent me to Xbox Live Customer Support phone number. I talked to them and they sent me here. I would really appreciate it if I could just get what I was promised.