ms points promotion problem...

I purchased 3 months worth of Xbox live for £14.99 a few weeks ago. This came advertised with an extra month free and also 480 ms points. There's no sign of this yet. Can I ask when the points get added? Still waiting. This was advertised on the dashboard it's self.  It's a long shot, but should I have had some points for purchasing the 3 months? Or is that only when you renew? I was silver for a month and a bit before purchasing.  Any help appreciated!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there Benjamino! Dashboard promotions are usually fulfilled through emails that go out 6-8 weeks from the end of the promotion. Please also ensure that your WLID and contact email (live.xbox.com/.../ContactPreferences) are both current and correct so you can receive this email properly. I hope this helps, thanks!

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