missing out on 800 mspoints!

hi, i bought an 12+1 month +800 ms points in 2012-02-04 and that is 3 months ago and i still havent got the 800 points, it was a dashboard ad promotion. 

gamertag "Sabure87"

e-mail [mod removed]

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there Sabure87! I understand you are missing some promo points here. I apologize for that. These points are generally sent as a code in an email. Please check both your WLID and contact email (https://live.xbox.com/en-US/MyXbox/ContactPreferences) inboxes, including all spam, trash, and junk folders. Thanks!

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I have checked my inbox and my junk box but find no mail that includes a promo code.. all ive got is some add mail from xbox. I have not deleted any mail at any time so if i would gotten that mail i would see it but i dont.

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Thanks for the reply Sabure! I've sent you a PM with further information. Thanks!

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