hello my gamertag is Rushed Impact. about a week and a half ago i redeemed a microsoft points card worth 1600 points. this card was reedemed 2 days after a xbox live update. my xbox acknowledged that the points were entered and added. when i went to use them they were not there. i called xbox support and a associate told me that my account would need 2 days max to transfer my points into currency. it has been almost 2 weeks since he told me that and i still have zero points in my account. i thought buying another and entering another 1600 points card would help the situation but it didnt. i now have $40.00 worth of microsoft points in my account that i have not recieved yet. one expires on september 8 and the other on september 20. any help you guys could offer would be greatly appreciated. thankyou.