microsoft points reward

i have recently renewed my xbox live after seeing a offer for 600 microsoft points free if renew with a pre-paid card which i did on 2/11/12 i have waited the 4-6 weeks it takes but still have not recieved them. i have just spoke to xbox support and they sent me to you. xbox support chat reference number: [mod removed]

 

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Last updated July 4, 2018 Views 2 Applies to:

Hello Daniel! Dashboard promotions typically take 6-8 weeks for them to be sent via email. In the meantime, have you checked your email address associated with your account, including spam and junk folders?

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i check my e-mails everyday and nothing and i was told promotions take 4-6 weeks not 6-8.

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Hey Daniel, I'm afraid Miss Portia is correct--most promotions to take 6-8 weeks to arrive from the end of a promotion. Would you be able to confirm for us that you've also checked the SPAM folder of that email account? Please let us know, and we'll go from there. :-)

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yes i check spam/e-mails/junk everyday especially because i'm waiting for these.

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Hey Daniel! They're still sending out waves of emails for this promotion so we'll have to ask you to hold tight a bit longer. Will you let us know if you still don't see these points in another week :)

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Right i'm getting really PISSED OFF with this now it's been 2 days short of 8 weeks and still not received or heard anything about my points and i'm seriously considering report this.  

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OK THIS IS ENOUGH IT'S BEEN 8 WEEKS AND STILL NOTHING AND NOW NO ONE IS EVEN RESPONDING THIS IS AN ABSOLUTE DISGRACE  

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Hey Daniel,

I am sorry you are waiting so long on this issue. The forums have split and we are trying to gt to everyone's questions. I am going to move this thread over to the 07 Promotions thread, where they can answer your question on this promotion. Don't give up, we are working to get your question answered.

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Hey Daniel! Sorry about the delay in response here. I've sent you additional information to you via Forums PM. Please check there. Thanks!

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