Lost a 3 month Live promo code

Hello, I recently received a code through the Xbox Live message system from Xbox that had a code for a three months of Xbox Live Gold in it, I wrote the code down somewhere and never put it in since I already had gold and figured I didn't need to put it in right away. However I went to look for it and can not find where I wrote it anymore, and the message is no longer in my Xbox Inbox. I received this code in late February and it was part of the Buy 3 Xbox One games get 3 Months of Xbox Live Gold promotion.

Is there anyway I can have that code resent to my account? 


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Just wanted to update that since it's been a while since I posted this and I just tried contacting Xbox Chat and after talking to them for like half an hour they were saying that there was nothing that they could do and that they can no go through my message history and see that Xbox sent me the code, so I guess I'm out the 3 months.

It's not a huge deal and it's more of a lesson learned for me since I'll just use promo codes instantly from now on instead of waiting until I don't have Gold, ah well.

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