Just renewed Xbox live gold and haven't received award points

I did a prepaid 12 month gold care two days ago and when I check my rewards on Xbox.com it shows I have no pending or received points. I called customer service and they told me to post here. Thanks
 

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Last updated July 4, 2018 Views 13 Applies to:

XBL rewards has their own support section that may be of more assistance.

forums.xbox.com/.../29.aspx

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

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It takes time for it to show up, I know sometimes it takes a week or longer.  Be patient, your points won't be placed in your account right away any way, I forget the exact time frame.  Also you need a minimum of 100 points before they credit them.

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