if i renew my xbox live gold subscription for six months i get 6 free games

Good Afternoon

I was promised that if I renew my xbox live gold subscrption up to 6 months then about 6 - 8 weeks i will recieve 6 Free games and they were suppose to send me a e-mail for a promtion code so i can download those 6 games to my xbox account. the only two games i remember from the promotion were (Fable 3, Gunlinger) i still have not recieved those free games yet and im not very happy that I paid for the pomotion and never got my free games!

please look into this matter 

thank you

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

It takes 6-8 weeks after the promotion ends to receive your free games. It is not determined by when your actually purchase the subscription.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey SRH iSemaj x420! I'm actaully happy to help you out with this! Can you confirm that you've checked all emails linked to your GT for said email? This includes your WLID and Contact preferences (live.xbox.com/.../ContactPreferences) along with all spam, junk and trash folders! Standing by for details. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yes ma'am I have checked all my spam, junk and trash folders. I have a iPhone so all e-mail that i received i get a notification on and never received any promotion code :(

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello SRH iSemaj x420! Can you please check your private messages. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.