I have two questions.

First off I was wondering if there is anyway to revert from the new dashboard beta back to original, as I am not liking the original.
And second, I never received a MSP refund that I was told I would get for an indie game that is no longer in service. 

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Any beta questions must be placed in the beta forums.  But an answer for you would be no, it can't.

Xbox has a no refunds policy, even for games that have been discontinued.  However, if you were promised a refund from phone support they are the ones you need to contact about it.

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Once a xbox dashboard is updated it cannot be reverted back. that is made clear in the documents when signing up and agreeing to the update process.

Any refund should show up instantly if you were told you were too get one out should have shown up before the phone hung up. You will have to call and have them review the notes on your account and have it researched.

nWo for Life

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