I have not received my download code for Ryse Legendary Edition

I purchased x box live through my xbox with the promotion to get a download code for Ryse Legendary Edition free but I am yet to receive this. When will i get this code in my messages?

 

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Last updated July 4, 2018 Views 1 Applies to:

Hey there FearCrazyNed!

Sorry to hear you still haven't received a code for the game. I'll be passing your information over to the appropriate teams and let you know when we have more information. Thank you for your patience.

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Hi any news on the promo  code for Ryse Legendary Edition it would be nice for an update given I have raised this on the 08/01/16. Thanks.

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Hey there FearCrazyNed!

Just to check, when did you purchase Xbox Live for this particular promotion? There is a 4-week wait before receiving a code for this offer. Thanks for clarifying!

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I purchased x box live on 18/12/15 so it has been 4 weeks. Thanks.

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Hey there, FearCrazyNed! Thanks a bunch for confirming that for us. I've got your information sent up again to look into this. Once I have more information, I'll be sure to post back in here for you. :)

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Hey, Ned! Thanks a bunch for your patience while we looked into this for you! I've sent you a Forums private message. You can check them here! :D

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