First of all ive bought 3 xbox 360 consoles this gen a xbox 360 on launch day, an xbox elite and a xbox slim. On top of that I don't know how much gold time ive accumulated over the years but its been around 4 years. In fact im such a loyal customer that I made sure to preorder the xbox one and im picking it up at launch. I even purchased a xbox live day one 2013 12 month gold membership card which I just renewed. My favorite genre of games is fighting games and the number one game ive looking forward to at launch is killer instinct in fact it was the reason I purchased an xbox one instead of a PS4.
Anyway what im wondering is why haven't I got an email like other members have and some who haven't even been members for two years?