there was a ad on xbox saying that if you buy three months you get three months free but i didn't get my extra three months and i do not see what happen.
Sorry to hear it. Do you have a link for this offer at all? If not then you may need to contact phone support for more information.
However, usually offers posted on the dashboard of the console must be purchased from that offer. If you purchased a 3 month card from your local gaming store you may not be eligible.
Call phone support to see what they say about this offer. If you live in North America dial 1-800-469-9269
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