Haven't received promo items.

Promotion: 3 months 50% Off
Date: May 12, 2011
Promo Item(s): 800 MS Points

 

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Last updated July 4, 2018 Views 5 Applies to:

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Is this just being ignored? It's quite aggravating not getting a response from anyone on this almost year old problem.

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Can you check https://billing.microsoft.com to verify those points haven't been deposited into your account?

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I sent the pm almost 2 months ago and have yet to hear back or receive my points. This is hellaciously ridiculous.

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Will do.

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Alright, with that promotion, the window for the points to be delivered is up this week, but we need to give it a few day grace period. If you don't have anything by Monday, please bump this thread, and let me know. :)

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Hey there Lenkor! I'm terribly sorry for the delay here! I've sent you a PM on the forums. Can you please check there for more info. Thanks!

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Accidentally clicked answered. And I checked but there's no activity at all. :(.

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Alright, I can help! Could you send me a PM on this forum with a link to this thread? To initiate a PM, please click on the little envelope below my post. Thanks! :)

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Hey Lenkor - Hmm, I do not see a PM from you from that time or since. Did you send it via the instructions in my post, or did you send an Xbox LIVE message? If the latter, I wouldn't have seen it. Regardless, I do apologize for not getting it! Please hang tight for a day or two while we double check some things, and keep your eye on your Forum Private Message inbox. Thanks for your patience! :)

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It is March of 2012 and I've yet to receive any email or.points. this is highly ridiculous you guys. I'd really like my points or heck even double them because I've had to wait so long.

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