havent received points from membership promo

back in early march when my gold was about to run out i saw a promo on the dashboard that said i could get 600 points for activating a retail store bought 12 month subscription. i got mine at Best Buy. i bought the 12 month on 3/13/2012 and activated it the same day through the promo portal like it said to do on it. i still have not received anything from it and its been 8 weeks

 

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Last updated July 4, 2018 Views 0 Applies to:

Hey there Jay! I understand you're missing some promo points here. These points are generally sent via email. Can you please check both your WLID and contact (live.xbox.com/.../ContactPreferences) email, including all junk, spam, and trash folders? Let me know if it turns up, thanks!

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i still havent received any email almost 1 month since i posted and i did the promo 3 months ago

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Hey Jay! Now that you've posted back we can reply with a private message, which allows us to tell you more information. Could you please check your private messages!

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