haven't recieved my promo offer

on the 1/2/2012 (UK) i bought 12 months of xbox live membership and should of recieved 800 microsoft points free. i have waited the required time (6 to 8 weeks) and have not recieved them yet. please fix this mircrosoft!

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey there Monkey! I understand you are missing some promo points you recently earned. Can you ensure that you have checked both your WLID and contact email (live.xbox.com/.../ContactPreferences) as well as all your junk, spam, and trash folders. Let us know if you find it there. Thanks!

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nope not there. (checked thourly)

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Thanks for the response Monkey! Please check your PMs for more info.

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