I participated in a beta dashboard update preview for the xbox and some participants received a Halo Reach disc through mail. After awhile there was an update again which caused the disc to not work. But there was an announcement saying everyone would receive a Halo Reach game token code via email free, but I never received an email. What can I do to resolve this issue? I contacted support twice once through phone and told me they would contact me after they resolve the issue and never did. So i contacted them again via chat and told me to post my issue here.