Haven't received MS points for Now TV trial

Hello

I signed up for the Now TV free trial in January, with the offer of 800 free Microsoft Points. I soon cancelled the trial (the selection of films was miniscule) and the trial ended on 10 February.

The small print said "All Microsoft points to be posted via mail within 30 days at the end of the free trial. You must watch at least 90 minutes of content during your free trial to receive the 800 Microsoft Points." I watched more than 90 minutes (one two-hour film) but I have not yet received these points. Could you help please?

 

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Last updated July 4, 2018 Views 0 Applies to:

Since that is an offer is from NowTV, you will need to contact them.

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Disregard this post.  It seems that it was not a rewards opportunity.  You should do as Smwutches suggests

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No, the invite email was sent from Microsoft - it was an Xbox promotion.

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This information from NowTV says to contact one of their agents if there is an issue - community.nowtv.com/.../50288

There has also apparently been an update that points had been delayed too - community.nowtv.com/.../78802

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Thanks for that, I assumed it was an MS thing. I'll follow up with them.

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