Haven't Received Ms Points 6 Weeks

This is just absolutely ridiculous. 6 weeks ago it was a few days before I ran out of gold and I saw a dashboard promotion saying renew your xbl gold now and receive 400 MS points. So I went out to thestore bought a pre paid card and redeemed it through the promotion. It has been 6 weeks and I still haven't received these points. Could a mod please add them to my account or something because this outrageous. A few days or maybe even a week could be forgivable, but a month? No offense xbox team but that is just poor service. And I thought by paying for my service it would be quality.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey Daze, sorry to hear you haven't received those points! First off, points for those kinds of promotions actually take 6-8 weeks from a promotion's end date to arrive. Also, those points are generally sent via email--have you had a chance to check your WLID email? How about the spam folder in the account? Please let us know, and we'll go from there! :-)

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Just had a look and couldn't find any e-mail.

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Hey Daze! Since it hasn't quite been the full 8 weeks can we ask you to hold tight and let us know if you still haven't received the points in the next few weeks since they are still rolling emails out. :)

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Still haven't got an email after 8 weeks.

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Hello Daze, Thank you for going gold. I am Moving this thread to the 07 promotions board. This is so you will get your answer as fast as possible.

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Hey Alvin! Please check your PMs. Thanks!

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