Haven't been awarded my points..

When will I get my 800 MSP that I was promised when I renewed my xbox live and it's been over 8 weeks and I still haven't got them. When will I get them?

 

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Last updated July 4, 2018 Views 2 Applies to:

Hey there Tasquier! Can you clarify what promotion you took part in and when? Thanks!

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It was a dashboard offer, it said if I renew my live I get 800 MSP for free and it was in february

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Alright, I think I found the promotion you are referring to. These points are sent via email to you directly. Can you check both your WLID and contact email (live.xbox.com/.../ContactPreferences) inbox, as well as all junk, spam, and trash folders. Let me know if you find it. Thanks!

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There is nothing in my emails

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Thank you for your help here. Please check your PMs for more information. Thanks!

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