Have yet to receive free Xbox One games

So I was one of the lucky folks who got a free Xbox One.  I also was supposed to have received several free games (DR3, Forza 5, Zoo Tycoon, and Ryse), along with a year of Gold and Xbox Music.

I still have yet to receive the free games and subscriptions.  I did fill out the requested tax form well within the time frame, and even have an e-mail confirmation that it was received.  Any idea on how I can get my games??

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi Minioger, I would suggest you call up the number you were given in the email informing you of your prize. They should be able to look into it for you and find out the cause of the delay.

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