Have not recieved email for free game for gold membership upgrade

I purchased a promotional offer on March 11, 2011 and was supposed to receive an e-mail asking me for what free game I would like. This offer went from March 7, 2011 through March 14, 2011. This is now the second forum I filled out about this, and not including how many hours I spent on the phone with the customer service. Can I please just have this taken care of, I believe I have been more than patient concerning this issue and really just want closure to the offer I purchased 3 months ago for a year subscription of gold 20% off and a free game.

Thanks, Michael


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey there! I apologize for the inconvenience. I understand that you have not yet received your email regarding your free disc game associated with your recent Xbox LIVE promotion. I would like to help you get that squared away. If you could start a conversation with me (envelope icon below) and provide me the below information, I can get that set up for you. Thanks!

Please provide the gamertag and email address used when purchasing your Xbox LIVE Gold subscription.

Email Address:
First Name:
Last Name:
(no P.O. Box or Military addresses)
Zip/Postal Code:

Which free game would you like?
Halo: Reach, Fable III, Kinect Sports, or Kinectimals? Please choose only one.

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