Have not recieved 5 free games with 6 month gold subscription

Hi,

I have not recieved 5 free games with my 6 month gold subscription.  I talked to someone and the ref number is 1177128017.

Thank you

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

When did you buy your 6 months gold subscription?These things can take up to 6 weeks to go through.Also check your spam box on your email address.

It looks like this promo is taking longer than expected to send out the codes as it was so popular.

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I do not know the exact date but it was over 6 weeks ago

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You can find out the exact date by calling your credit card company or the xbox dash should tell you the purchase date in the membership area :)

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Hey there MPBB42! I'm sorry to hear you are still having trouble here. Can you please check both your WLID and contact (live.xbox.com/.../ContactPreferences) email, including all junk, spam, and trash folders? Let me know if you find it, thanks!

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Went through it all.  Did not see anything related to xbox/microsoft/rewards etc...

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And I bought the subscription March 26th

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Thanks for checking on that! I've sent you a Forum PM with further information. Thanks!

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