Have not received 5 free games with 6 month Gold purchase (crazy larry promo)

Promotion Details: Signed up on the Crazy Larry deal. Details were: 6 months gold membership including 5 free games.
Date of Purchase:  April 7th
Promo Item: Halo Reach, Fable 3, Kinect Sports Season 1, Toy Soldiers, and Gun Stringer. I've checked my inbox and spam, frequently. 

I'm a bit impatient because I've seen others saying they didn't receive their codes. Thanks for any help.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

I also did this and have not got them we can only hope microsoft did not lie :(  it says it can take 4 to 6 weeks though but they must be used my june 30th

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Hey there Close! I'm sorry to hear you haven't gotten your codes yet. Sometimes these are mailed to your contact email (live.xbox.com/.../ContactPreferences) instead. Can you check that inbox if it is different and see if the codes are there? Let me know!

Hey Deadly! For our best assistance, can you please create a new thread in this forum detailing the promo you took part in, when, and we'll help you there. Thanks!

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Hello, Gwyther. No, my contact email is not different, it is the one I have been checking. The codes are not there. Please update me on this matter as soon as possible, please.

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Thanks for checking! I've sent you a Forum PM with more info. thanks!

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