Have not received 5 Free Games for 6 Month Gold 4-7-12 Promo

I purchased a 6-month renewal of x-box live gold on 4-7-2012. A one day only sale. I was to receive that subscription as well as 5 free games; Halo Reach, The Gunstringer, Kinect Sports, Fable III, and Toy Soldiers. I was told that in 4-6 weeks I would receive the games. I have not received the games in my email associated with this account. I spoke to a representative and they directed me here to post about it. Any and all information that can assist me in this is appreciated.

Thank You.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hey there King! I'm sorry to hear you haven't received your games yet. Can you confirm that you have checked both your WLID and contact (live.xbox.com/.../ContactPreferences) email, including all junk, spam, and trash folders? Please let me know if you find your games, thanks!

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Im having this same issue how would the email be worded different from the others i receive daily i can see how it might get mixed in?

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Hello pnc81498: I see your having the same problem. Can you please make a new thread so you can be help quicker. Thanks!

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I have checked both yes. My WLID and also my Contact preference email. I heard that it was delayed. Any truth to that?

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Hello Akami87king: the previous one was delayed a bit but from what I was told all are running on schedule now and the codes will be sent out on time. Since you signed up in April you should see you codes near June since most dashboard promotions have a 6-8 Week Delievery Time.

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Thanks for checking on all that King! I've sent you a Forum PM with more information.

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