Halo 5 guardians code

i pre-ordered the limited collectors edition of the game. The code I received for the promotional REQ and war zone packs does not work. I worked for 2 hrs with a nice gentleman named Fred over chat support. He said I need to request a new code, my reference number is [Mod Removed]

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

Hey there, Pit! Unfortunately, we are unable to replace any tokens with new tokens. When it comes to tokens you receive in a game for DLC, you will need to reach out to the retailer you purchased it from.

If the code redeemed successfully but it does not download at all, that is a completely different issue, and a new code would not fix that issue. Any issues with in game items would need to be posted over on the Halo Waypoint forums. Thanks for understanding!

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