Got new xbox one and preview no longer available

Hi,

I used to have preview on my previous Xbox one. I recently moved and my previous xbox one got destroyed in the move. I had to get a new xbox one. When I loaded my gamer tag I no longer have preview???? Called Xbox live customer support and they said there is nothing they can do and post in the forums. So I am posting.....Been a xbox live member for 7 years. Help?????!!!!!

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Sorry to hear it.  What you should do though is post this to the preview forums and they should be able to take care of you.

forums.xbox.com/.../default.aspx

If you like you could also find a post by UrbanizedTree and send him a pm explaining the issue.  He would be able fix things for you as well.

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Thank you very much! I will repost in the forum as well as send him a PM

stephen

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