Going on 13 weeks and have not recieved email yet

Promotion: Xbox live gold-12 +1 months plus free game

Date: 23/02/2011

Promo Item(s): Halo Reach, Fable 3, Kinect Sports, and Kinectimals

 

Made this purchase, it's been 13 weeks and I have still not received the email to make my choice of game.

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Ok did you use a creditcard to purchase the promotion or prepaid membership card

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Credit Card

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Hey there! I apologize for the inconvenience. I understand that you have not yet received your email regarding your free disc game associated with your recent Xbox LIVE promotion. I would like to help you get that squared away. If you could start a conversation with me (envelope icon below) and provide me the below information, I can get that set up for you. Thanks!

Please provide the gamertag and email address used when purchasing your Xbox LIVE Gold subscription.

Gamertag:
Email Address:
First Name:
Last Name:
(no P.O. Box or Military addresses)
Address:
Apt/Suite:
Country:
City/Town:
State/Province:
Zip/Postal Code:

Which free game would you like?
Halo: Reach, Fable III, Kinect Sports, or Kinectimals? Please choose only one.  

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hey why don't you ask him for his SSN number too. you can't sit here and ask for that personal information when no one knows who you are you look like another random account

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Mister Gwyther, I'm having the same problem can I do the same?

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