Games with gold Multiplayer

For both the Gears of War & Assassin's Creed, I downloaded them and tried mutiplayer, but they both come up with an error message of the disc being unreadable. I tried to delete and reinstall but it still doesn't work. Any solutions?

 

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Last updated July 4, 2018 Views 0 Applies to:

I can't speak for the disc read error (you can try deleting the game then clear the cache and restart the console before redownloading).  However, in order to access online multiplayer features of both games you need to have an active Gold membership

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I do have gold membership, and I have tried doing the above but to no avail. The fact that they are digital copies but only the multiplayer portion is corrupt, while the singleplayer works perfectly baffles me.

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This account that you are posting from is showing as silver and not gold.  Is there a different account that you are using?

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This is the account in question. I'm positive I have gold membership.

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You are clearly showing as silver, you need to check if you have any billing issues.

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Can I post an imgur link showing my subscription here?

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Phone support are the only ones who deal with billing issues.

Posting your subscription details here will do you no good.

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Alright then I guess I'll give them a call, thanks for all the help guys.

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You are now showing as Gold.  Has everything been sorted out?

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