Free Ryse Legendary Edition with Xbox Live Subscription

Hello,

Couple of my friends xbox live subscription has run out, and on their dashboard, it says to Renew and they will receive a free copy of Ryse Legendary Edition.

I had just renewed my xbox a week before and this promotion wasnt available. 

I do not believe it is fair to offer a free game to those who let their subscriptions run out and offer no bonus to the ones who  renewed on time.

I would like a free copy as well of this game as I just renewed my Xbox live subscription before it ran out. If I had known this offer would be available I would of let my xbox live subscription run out.

Please respond back

Thank you

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:
Answer

Hey there, Perkulator Time! The "Go Gold" promotion that you are referencing was advertised to certain accounts, not everyone whose Gold had run out. We are unable to provide this game for you because your account was not targeted and thus you do not qualify for it.

We apologize for any inconvenience this may have caused. Please keep an eye out on news.xbox.com and majornelson.com for any future promotions you may be interested in. Thanks for posting!

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