Free fall xbox one redemption

Posted this else where but wasnt sure wherte to post 



I purchased Call of duty Ghosts from the xbox one marketplace, and when i go to store on the game it says Notice: Due to a previous redemption, you are eligible to redeem Free fall. Would you like to Download it now ? but when i click yes its Unavailable  from the xbox one marketplace, i went to support chat and they said this  ‘’ To get your free redeemable code for your game, you will need to contact out rewards team. Thy can only be contacted thru our forums though’’.

Im part of the rewards system and if it helps I bought the game around  the end of November, do you need to send me a code of some sort or ?


If you could help me out, this would be much appreciated  





Question Info

Last updated July 4, 2018 Views 3 Applies to: